Your Privacy Matters
Privacy Policy
This Privacy Policy explains how [PepSquad / Your Legal Entity Name] ("PepSquad," "we," "us," or "our") collects, uses, and protects information when you visit [yourwebsite.com] or use our services (the "Service"). By using the Service, you agree to the practices described here.
1. Information We Collect
We collect information you choose to provide and certain information automatically:
- Information you give us. When you fill out our support or contact form, we collect your name, email address, optional phone number, the type of support you request, and any message you share.
- Automatically collected information. Like most websites, we may collect basic technical data such as your browser type, device, and pages visited, typically through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your support requests and connect you with the right resources;
- Operate, maintain, and improve the Service;
- Communicate with you about updates, encouragement, or community offerings (only where permitted);
- Keep our community safe and comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information only:
- With trusted service providers who help us operate the Service (e.g. email or hosting providers), under confidentiality obligations;
- When required by law, or to protect the rights, safety, and well-being of our community;
- With your consent.
4. Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To opt out of communications, follow the unsubscribe instructions in any message or contact us directly.
6. Cookies
We may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect some features.
7. Children's Privacy
The Service is intended for adults and is not directed to children under [13/16]. We do not knowingly collect personal information from children.
8. Important Disclaimer
PepSquad provides emotional support and community encouragement. We are not a substitute for licensed therapy, crisis intervention, or emergency medical care. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), call the Domestic Violence Hotline at 1-800-799-7233, or dial 911 for emergencies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Continued use of the Service after changes means you accept the updated policy.
10. Contact Us
Questions about this policy? Reach us at lauramsan1@gmail.com.